Terms of Service

1. Service Description

DriveAssist Portal provides an online information and coordination service designed to assist drivers in Austria with understanding and accessing roadside help, breakdown recovery, and vehicle towing services. Our platform aims to offer helpful resources, provider comparisons, and facilitate contact with service providers. We act as an intermediary, presenting information and, where available, helping you connect with independent service providers. Our role is to simplify the process of finding assistance, especially when unexpected vehicle issues arise on Austrian roads. We do not directly provide roadside assistance, towing, or repair services ourselves. Instead, we offer a portal to help you navigate the options and connect with those who do.

Our tools are designed to be informative, guiding you through potential scenarios and what steps to take. This includes details on various types of breakdowns, what to expect from recovery services, and how to prepare for your journey. While we strive to present comprehensive information, it is important to remember that the actual provision of services will be by third-party entities, with whom you will form separate agreements.

2. Disclaimer: General Information Only

The content provided on the DriveAssist Portal website, including articles, guides, comparisons, and contact details for service providers, is for general informational purposes only. It is not intended to be a substitute for professional roadside assistance, emergency services, or expert advice tailored to your specific situation. While we endeavor to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

Any reliance you place on such information is therefore strictly at your own risk. When facing a breakdown or an emergency, always assess your immediate surroundings for safety, and if there is any danger or injury, your first priority should be to contact official emergency services (such as 112 in Austria).

3. No Warranty for Accuracy or Completeness

DriveAssist Portal does not provide any warranty or assurance as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

We work to ensure that the data we present about service providers and their offerings is current. However, changes in service availability, pricing, and terms can occur without our immediate knowledge. Therefore, it is always advisable to confirm all critical details directly with the service provider before committing to their services. Our platform serves as a starting point for your research, not a definitive final agreement.

4. Limitation of Liability

In no event will DriveAssist Portal be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. This includes, but is not limited to, any delays, performance issues, or unsatisfactory outcomes of coordinated services initiated through information obtained from our platform.

We are not responsible for the actions, omissions, or services provided by any third-party roadside assistance or towing provider that you may contact or engage through information found on our site. Your agreement for services will be directly with that provider, and all related liabilities and responsibilities will rest between you and the service provider. DriveAssist Portal facilitates connection but does not assume responsibility for the execution or quality of the services rendered by third parties.

Furthermore, we are not liable for any issues arising from your reliance on the information presented on our site without verifying it or considering your unique circumstances. Users are encouraged to exercise due diligence and make informed decisions.

5. User Responsibility: Emergency Situations

Your safety is paramount. In any life-threatening situation, accident involving injuries, or immediate danger on the road, your absolute first priority must be to contact official emergency services. In Austria, the universal emergency number for police, fire, and ambulance is 112. Do not rely on DriveAssist Portal or any third-party roadside assistance provider as your primary contact for emergencies where lives are at risk or significant damage has occurred.

It is your responsibility to assess the severity of your situation and take appropriate action. Our services are intended for vehicle breakdowns and non-life-threatening roadside issues. Always ensure your personal safety and the safety of your passengers before attempting any vehicle-related actions or contacting assistance. Follow local traffic laws and safety guidelines, such as using warning triangles and wearing reflective vests, when stopped on motorways or busy roads.

6. Intellectual Property

All content, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations on this website, is the property of DriveAssist Portal or its content suppliers and is protected by Austrian and international copyright laws. The compilation of all content on this site is the exclusive property of DriveAssist Portal.

You may not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit for any commercial purpose any portion of this website without express written consent of DriveAssist Portal. You may print or download extracts for your personal, non-commercial use only. Any other use of materials on this website, including reproduction for purposes other than those noted above, modification, distribution, or republication, without prior written permission from DriveAssist Portal, is strictly prohibited.

7. Changes to These Terms

DriveAssist Portal reserves the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting to this page. We encourage you to review these Terms periodically to stay informed about our policies. Your continued use of the website after any modifications indicates your acceptance of the updated Terms.

We recommend checking this page each time you visit our site, especially if you are using our services to plan for a journey or in an active situation. Significant changes will be highlighted, but it remains your responsibility to be aware of and adhere to the latest version of these terms.

8. Applicable Law

These Terms of Service and your use of the DriveAssist Portal website are governed by and construed in accordance with the laws of the Republic of Austria, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts located in Vienna, Austria.

By using this website, you consent to the jurisdiction of these courts. We aim to resolve any concerns amicably, but should a legal dispute arise, Austrian law will be applied.

9. Prohibition of Unlawful Use

You agree not to use the DriveAssist Portal website for any purpose that is unlawful or prohibited by these Terms. This includes, but is not limited to, using the site to defame, harass, abuse, or threaten others, or to transmit any material that is obscene, defamatory, or otherwise objectionable. You also agree not to interfere with the proper working of the site or any activities conducted on the site.

Any attempt to gain unauthorized access to any portion or feature of the website, or any other systems or networks connected to the website or to any DriveAssist Portal server, by hacking, password "mining," or any other illegitimate means, is strictly prohibited. We reserve the right to terminate or restrict your access to the site if we determine, in our sole discretion, that you have violated these provisions.

10. Contact Information

If you have any questions or concerns regarding these Terms of Service, please do not hesitate to contact us:

• Email: [email protected]
• Phone: +43 1 345 6702
• Address: Landstraßer Hauptstraße 78, 1030 Vienna, Austria

We are here to help and address any inquiries you may have about our services or these terms.

11. Frequently Asked Questions (FAQ)